Data Deletion Policy

Data Deletion Policy

At Martpuram, we respect your privacy and are committed to protecting your personal data. This Data Deletion Policy outlines how users can request the deletion of their data and how we handle such requests in compliance with applicable data protection laws.

1. What Data Can Be Deleted

You have the right to request the deletion of your personal data, which may include:

  • Name, email address, phone number
  • Account and login credentials
  • Communication history
  • Any other personal information you’ve shared with Martpuram

Note: Some data may be retained for legal, security, or compliance reasons (see Section 4).

2. How to Request Data Deletion

You may request deletion of your personal data by using one of the following methods:

  • Email: Send your request to martpuram@gmail.com

To verify your identity, we may request additional information. We aim to process deletion requests within 7–14 business days.

3. What Happens When Data is Deleted

Once we verify your request and identity, we will:

  • Permanently delete or anonymize your personal data from our active systems
  • Remove access to your user account, if applicable
  • Cease all communications and data processing related to your account

4. Exceptions & Retention Obligations

We may retain certain data for a limited period if required by:

  • Legal or regulatory obligations
  • Fraud prevention or dispute resolution
  • Tax, accounting, or financial reporting

Such data will be securely stored and limited in use strictly to the purposes above.

5. Third-Party Services

If your data was shared with trusted third-party partners (e.g., payment gateways, shipping services), we will forward your deletion request to them where applicable. However, we cannot guarantee or enforce their compliance—please refer to their privacy policies.

6. Contact Us

For any questions or concerns about this policy or your personal data, contact us at:

Martpuram Privacy Team
📧 Email: martpuram@gmail.com
🌐 Website: www.martpuram.com

7. Policy Updates

We may update this Data Deletion Policy from time to time to reflect changes in our practices or legal requirements. Please check this page periodically for updates.